Frequently asked questions

Unsere Hochzeitsgalerie wird von unseren Kundinnen und Kunden sehr positiv bewertet. Zusätzlich profitieren Käufer in Deutschland vom Trusted-Shops-Käuferschutz.

Wir empfehlen, die Galerie möglichst frühzeitig einzurichten. So habt Ihr genügend Zeit, den QR-Code zu testen, Tischkarten zu gestalten und diese bei Bedarf auch direkt über uns drucken zu lassen, Eure Ordnerstruktur anzulegen sowie Funktionen wie Live-Diashow, Fotospiele und digitales Gästebuch in Ruhe vorzubereiten.

No, MyMillionSnaps only needs to be paid for once, and there are no further monthly or additional fees. We also never automatically collect anything afterwards.

Yes, you are welcome to purchase MyMillionSnaps 1 or 2 years in advance. For example, you can buy it in 2026 and only use it in 2027 or 2028, because:

Once more than 20 pictures/videos have been uploaded, your 12-month term starts automatically.

That's why we don't ask you for a date.

You can calmly set up your gallery until your wedding reception, bachelor/bachelorette party, or ceremony (digital guestbook, colors, photo games, QR code, design sample card templates, etc.).

If needed, you can therefore buy MyMillionSnaps today and only use it at your celebration in a few weeks or months. This will be automatically detected.

Yes, this happens frequently, but a little lead time is ideal. You can purchase MyMillionSnaps even a few minutes before your wedding and then just need to distribute the QR codes. Or, if you don't have time to print the QR codes, ideally send the QR code or website link via WhatsApp or email.

If you need it even more spontaneously and can't print QR codes, you can send the link from the email directly to your guests. Our customers have often done this because they only learned about MyMillionSnaps from their wedding guests at the registry office, bachelor/bachelorette party, or at the wedding/reception.

MyMillionSnaps has even been purchased after the wedding to have all photos & videos uploaded by guests via a link after the wedding and then enjoy them relaxed on their honeymoon.

Yes, you can easily purchase and gift MyMillionSnaps. A great gift for your loved ones, for example, for their upcoming wedding, christening, party, birthday, or company celebration.

Yes, MyMillionSnaps is the ideal complement to a wedding photographer. This way, you'll get memories from different perspectives – even when the photographer has long since left.

Furthermore, you don't have to wait for the photos and have immediate access to all pictures & videos, which, according to most of our customers, are much more authentic and fun.

Yes, always easy and straightforward 😊

👉 Please send us a quick message

👉 You will receive a full refund

Yes, there are instructions! Immediately after your purchase, you will receive an email from us with tips and ideas for using it and for your wedding.

The user interface of our wedding gallery is intuitively designed!

Yes, you can. MyMillionSnaps can be used on mobile devices such as smartphones (iPhone, Samsung, etc.) as well as on PCs or laptops. It is a web-based application in the browser, which allows access from anywhere with internet access and on all devices.

Yes 😊, the gallery is fully mobile-optimized.

No, you don't need to download an app. Neither you nor your guests need an app. Simply scan the QR code (or click on the guest link, if previously shared via WhatsApp, for example) and start directly in your internet browser.

No 😊, everything works directly in the browser – no app required.

Yes, of course. We've already set a beautiful color for you, which you can change with a click to the most popular and pre-set colors from past wedding seasons, or to any conceivable color that exists.

Yes ✨

👉 Colors

👉 Texts

👉 Albums

👉 Photo games

Everything can be easily customized.

Of course, this is something people like to do.

For example, you could use MyMillionSnaps initially at the bachelor/bachelorette party, engagement party, civil ceremony, or henna night, and later at the wedding and wedding reception.

For this purpose, we have developed the option to create multiple albums to separate these pre-events. Of course, it is important that everything remains in connection with your wedding. 😉

No, there is no limit to the number of guests. We want you to not have to worry about that on your wedding day and be able to fully enjoy this beautiful day. We have already had wedding couples with over +1,000 wedding guests.

The QR code will be delivered as an image file via email within approximately 3 minutes. If delivery takes longer, please feel free to contact us by email or check your spam or bulk folder beforehand!

The QR code will be delivered by MyMillionSnaps as an image file via email within approximately 3-5 minutes. If delivery takes longer, please feel free to contact us or check your spam or bulk folder first!

It's that simple:

👉 Guests scan the QR code

👉 They are taken directly to the gallery

👉 Photos & videos can be uploaded immediately

No app needed. This means many more guests upload photos.

Here's how:

👉 Simply send the guest link

👉 or share your QR code

You can find both under "Share & QR Code."

💡 Tip:

👉 Place the QR code multiple times (tables, bar, entrance)

👉 Actively draw guests' attention to it

👉 Use the live slideshow

This way you'll get significantly more memories 📸

Only you and your guests can see the wedding photos and videos.

If you don't want all guests to see all pictures and videos, that's no problem!

You can easily adjust this.

Different albums/folders can also be created and access rights can be set for them.

You decide! You can set it up however you like.

Yes, videos can be uploaded and downloaded—in full quality.

This usually depends on your internet connection.

👉 Large videos take longer

👉 Many simultaneous uploads can cause delays

Tip: Try uploading a few photos first, then increase the number.

Here's how in 10 seconds:

👉 Go to the "Gallery" menu item

👉 Click on "Select"

👉 Select one or more images (or all)

👉 Then click on "Delete" (red trash can icon)

The selected photos and videos will be deleted immediately.

Here's how in 10 seconds:

👉 Go to "Settings"

👉 Click on "Download"

👉 Start the download "Start download"

The files will be downloaded as a ZIP file. For example, in Downloads on PC/laptop or in Files on your mobile phone.

Here’s how:

👉 Go to “Gallery”

👉 Click on + “Create new album”

👉 Give it a name (e.g., “Registry Office”)

All content in the album will also be deleted (including photo games).

Restoration is currently not possible.

This works simply via the internet connection and can, for example, be displayed via a laptop on a projector or a television (TV).

You can easily and user-friendly set how long an image should be displayed in the "Live" / "Live Show" area. 1, 2, 3, 4, 5, 6 seconds, etc.

There is NO limit. Your guests and you can upload as many pictures and videos as you like - WITHOUT any loss of quality. You will receive all pictures & videos in full quality.

You have 12 months access to the MyMillionSnaps wedding gallery. The 12 months only begin when the first 20 pictures have been uploaded.

This means that you can calmly test and set everything up beforehand, WITHOUT the plan starting and the 12 months beginning.

You can view or easily and quickly download the pictures and videos in your gallery within the 12 months.

You can also extend the period after the 12 months have expired.

We will inform you by email beforehand.

The images and videos remain stored for 12 months.

You can optionally extend the storage period. We will remind you in good time with several emails so that you don't forget.

The storage period only begins from the day of use (from the 20th photo/video).

However, you also have the option to download your pictures and videos at any time.

So you can buy and set up MyMillionSnaps today, but only use it at your party in a few weeks or months. This is automatically detected.

Your gallery is currently available for up to 12 months.

You can download all content at any time before the end of the term.

And starting in summer 2026, it will also be possible to extend the gallery for EUR 15 for 1 year or EUR 30 for 2 years

An extension is planned (from summer 2026; EUR 15 for 1 year and EUR 30 for 2 years).

Until then, you can back up all photos & videos at any time.

Nach der Bestellung erhältst du per E-Mail den direkten Zugang zu unserem MyMillionSnaps Karten-Designer. Dort wählst du dein Lieblingsdesign aus, passt Namen und Texte an, lädst deinen QR-Code hoch und kannst je nach Design auch ein eigenes Foto hinzufügen. Anschließend prüfst du die Vorschau und bestellst deine fertigen Karten.

Du kannst Du die Bilder und Videos innerhalb der 12 Monate in Deiner Galerie ansehen oder auch ganz einfach und schnell downloaden.

Ebenso kannst Du nach Ablauf der 12 Monate den zeitraum verlängern.

Wir informieren dich vorher ganz entspannt per Mail.

Den QR-Code findest du in deiner MyMillionSnaps-Hochzeitsgalerie unter Einstellungen → Teilen & QR-Code. Dort kannst du ihn herunterladen und anschließend im Karten-Designer hochladen.

Nein. Die Gestaltung erfolgt direkt in unserem MyMillionSnaps Karten-Designer. Ein zusätzliches Designprogramm ist nicht erforderlich. Canva benötigst du nur, wenn du deine QR-Code Karten selbst gestalten und ausdrucken möchtest.

Ja. Namen und Texte kannst du direkt anpassen. Bei entsprechenden Designs kannst du zusätzlich ein eigenes Foto des Hochzeitspaares hochladen und in die Karte integrieren.

Das hängt von der Größe eurer Hochzeit und der Tischanzahl ab. Häufig reichen bereits 15–25 Karten für kleinere Feiern. Bei größeren Hochzeiten könnt ihr je nach Tischgröße eine oder mehrere Karten pro Tisch verteilen.

Das hängt vom Kartentyp ab. Unsere klassische Karte kann ausgelegt oder in einen Kartenhalter gestellt werden. Die freistehende Klappkarte und der feststehende Tischaufsteller stehen selbstständig und benötigen keinen zusätzlichen Kartenhalter.

Innerhalb Deutschlands beträgt die Lieferzeit in der Regel 3–7 Werktage. Nach Österreich und in die Schweiz dauert die Lieferung üblicherweise etwa 1–3 Werktage länger.

Wenn Du nicht über uns drucken lässt.

Du erhältst von uns nachdem Kauf kostenlose Vorlagen für Deine Kartendesigns. Diese kannst Du dann einfach für Dich anpassen. Aktuell in Canva.

Diese Designs kannst Du dann in einer Druckerei oder in einem CopyShop "in Druck" geben oder selbst ausdrucken und laminieren.

Direkt nach dem Kauf bekommt ihr per E-Mail den Zugang zum Logo-Editor, meist innerhalb weniger Minuten. Foto hochladen, Designs ansehen, Favorit wählen, herunterladen. Kein Warten auf einen Designer.

Am besten ein Foto, auf dem ihr beide gut zu erkennen seid, mit klarem Licht und ruhigem Hintergrund. Ein Porträt oder ein Bild bis zur Hüfte funktioniert am zuverlässigsten.

Bis zu 100 Varianten als hochauflösende PNG-Dateien, auf Wunsch mit transparentem Hintergrund. Optimiert für Druck und digitale Nutzung.

Ja. Im Karten-Designer könnt ihr euer Logo in passende Vorlagen einfügen, und in der Hochzeitsgalerie lässt es sich als Profilbild und Startmotiv hinterlegen.

👉 Contact us at any time

👉 We'll help you quickly and personally